Frequently asked questions

  • When will I get my order? - All cookies are baked fresh on 2 days, Sunday and Wednesday. All orders are then shipped with next day delivery on Monday and Thursday.
  • How long do they last? - All cookies are wrapped individually to ensure they last as long as possible, however we recommend eating them within 4 days from receipt for best quality!
  • Can I order more than 12 cookies? - Yes! You can either add multiple boxes or for bulk orders chat to us using the live chat button in the bottom right.
  • What if I have allergies? - We bake with a lot of ingredients so please let us know in the live chat below, so we can bake your order on a separate day for safety.
  • Any other questions? - Message us below in by clicking the chat button, and we will get back to you as soon as we can (typical reply time is less than 15 minutes)